Make it easy for customers to get in touch
Streamline Your Marketing with Live Chat
Adding a human touch and real-time help, live chat offers a unique marketing opportunity. Every time it is used, consumers love it, sales increase, and revenues skyrocket.
Pop-up Message
Display pop-up messages on your website. Use text and profile images to standout. Create multiple pop-ups and automatically display them for specific use cases and situations.
- Multiple pop-ups
- Automated pop-ups
Welcome Message
end a welcome message the first time a user visits your website and opens the chat. Display it on page load or when the user opens the chat and creates multiple messages via automations.
- Multiple options
- Multiple and automated messages
Follow-up message
Send a message requesting the user’s email if no agents reply within 15 seconds. This feature can also be used if all agents are offline. Phone number and other fields are supported, too.
- Support for phone number and other fields
- Multilingual
Subscribe Message
Use live chat to increase your newsletter subscribers. Send messages to requesting user email addresses and setting up future confirmation emails. This feature integrates with major newsletter services.
- Integration with the major newsletter services
- Multilingual message and email
Automations and Triggers
Automations allow you to send messages, show pop-ups, customize the chat design, and more when specific conditions – set by you – are validated. Access more that 13 conditions and 5 automation types.
- Messages, pop-ups, emails, SMS, and design
- More than 13 conditions
Multi-Users Direct Message
Send direct chat messages, emails, and text messages to your users in real-time. Personalize every message with custom merge fields and automatically send notifications.
- Support for emails, SMS and text messages
- Send messages to several users
Proactive Chat
Have your agents reach out to online visitors before they start a chat. Agents can access the online users list from the admin area and invite any user to engage in a live chat interaction.
- Real-time online users list
- Send a message to online users
Rich Messages
Agents can engage users with more than 10 rich messages and can combine them together. Agents can insert rich messages as strings of parameters directly in messages.
- 10+ rich message types
- Custom rich messages
- Rich message as shortcode
- Multilingual
